Trustpilot
What do I need to provide when I make a purchase?

If you want to make a purchase with Klarna using Pay later in 3, you'll need to provide your mobile phone number, email address, current billing address and a debit or card card. The mobile number is …

What happens if I cancel or return my order?

As soon as Northampton Reptile Centre have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due…

What happens if I don’t pay for my order?

Klarna will automatically attempt to collect your payment for your Pay later in 3 purchase at [MERCHANT] from the debit or credit card you entered at checkout. If we are unable to collect your payment…

What happens if I don’t pay for my Pay Later order?

Payment is due 30 days after the item is shipped. To help you pay on time, we'll alert you two days before payment is due – you'll receive email reminders to pay – and, if very late, we&rs…

What happens to my statement, when I've returned the goods?

Once Northampton Reptile Centre has received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you b…

Who is Klarna?

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smoooth payments to more than 170,000 online stores. Over 60 million consu…

Why have I not been offered Pay later in 3?

Although Pay later in 3 is widely promoted it is not always universally available. The Pay later in 3 payment option is automatically generated by algorithms that are dependent upon a number of factor…

Why have I not been offered Pay later?

Although Pay later is widely promoted it is not always universally available. The Pay later method is automatically generated by algorithms that are dependent upon a number of factors including amount…

Will a credit search take place against me?

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor […