Trustpilot

Free Next Day Delivery

Orders over £79 before 12pm*

Buy Now, Pay in 30 Days

Or slice your payment up!

Price Match Guarantee

We'll try to beat any price

Livefood Subscription

Automatic livefood deliveries

Advice Centre

I have asked for a refund. How will I be refunded?

Refunds shall be issued back to the debit or credit card which was originally entered at checkout.

Go back

Browse advice by category:

Delivery FAQ icon Delivery Products FAQ icon Products FAQ icon Payments Animals FAQ icon Animals Returns FAQ icon Returns Reptile Centre FAQ icon About Reptile Centre